Agency owners: book a free 30-minute operations diagnostic. We’ll identify the bottleneck limiting your time, capacity, or growth and determine the operational plan to fix it.

The framework that makes performance predictable as you scale.

By now, we’ve established that your business can only grow as fast as its largest constraint, and that there are five supply constraints that show up, in order, as you scale. 

We’ve reviewed two of them so far: 

👉Onboarding capacity. If you’re onboarding more clients than your operation can handle, your entire cohort churns faster. 

👉 Churn. The most common operational constraint–even agencies that produce great work still regularly lose clients. 

Both of these bottlenecks require putting systems in place to prevent them from happening or escalating. 

But what exactly are those systems?

A modern agency operation has four layers: 

Define the workflow → benchmark it → audit it → coach against it.

Most of this can now be done by AI. For example: 

Daily audits that automatically review employee performance metrics, client calls, emails, and other communications every day to make sure team members are meeting established standards. 

Coaching. With a manager auditing the coaching, a lot of it can now be done automatically.

Performance reviews. When triggered by improper performance, an AI system emails a team member and their manager a performance coaching email. (P.S. - I’ve set up this exact system for hundreds of agencies, giving them back hours of their days. Get in touch with me today, and I’ll set it up for yours). 

To execute this effectively, you need a skill library.

A skill is a standard operating procedure in an AI-readable format.

Once your SOPs are skills, AI can audit every component of the operation against them. 

Until this year, this was one of the hardest things in an agency to scale. Now AI tells managers exactly where to look, and a manager's job becomes making sure the team executes, does the right thing, and properly trains talent.

The guys who audited everything always hit 8 figures.

I want to make sure you’re the next guy (or girl). Book a call with me today, and I’ll identify the bottleneck limiting your time, capacity, or growth and give you an exact operational plan on how to fix it.

Book a free 30-minute operations diagnostic. We’ll identify the bottleneck limiting your time, capacity, or growth and determine the operational plan to fix it.

Whatever you do, do not click this; it’s a trap to catch bot clicks here.