🧠 The scaling mindset of elite founders

I can tell how successful a company will be just by reviewing a few internal documents.

Here’s what I mean…

I recently reviewed a company’s SOP that said:

“Escalate to [Founder’s Name] when you see this.”

🚨 Big red flag 🚨

This founder was unknowingly making himself the center of every decision — creating a bottleneck that will stall his company’s growth.

This is what I call the “all problems roll uphill” trap.

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Most founders train their teams to escalate issues to them to solve.

The fix?

🔹 Train your team to report solutions, not problems (and train them how to solve the problems)

🔹 Use job titles, not names, in SOPs. (e.g., “Escalate to the Operations Manager” instead of “Escalate to John.”)

🔹 Empower decision-making at lower levels.

People change. Roles don’t.

Implement this small shift, and you’ll instantly start removing yourself from the day-to-day problem-solving loop.

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