📩 How to escape the client communication trap

Getting out of client and team communication is one of the biggest bottlenecks for founders.

It’s necessary for maintaining relationships, but it rarely drives your business forward.

Here’s how to break free:

Implement a Ticketing System

When clients email or DM requests, redirect them to a ticketing form. Here's a script to use:

“Thanks for this request, [NAME]. To stay organized and ensure nothing gets lost, we’ve implemented a client ticketing system. Please fill this out for all future requests: [Hyperlink].”

Frustrated with Your Agency?

Feeling stuck? We’ve helped 800+ agencies break free. Start your transformation with a free call to identify what's holding you back.

👉🏼 Break Free Here

Your ticketing form should include:

• Client name

• Email

• Request

• Urgency

• Relevant department/keyword

• Additional notes

Why This Works:

The form organizes requests, making it easy for an EA or project manager to auto-assign tasks to your team.

When a task is completed, automation can notify the client—keeping you completely out of the loop.

This system won’t eliminate all communication but will drastically reduce time spent on low-leverage busy work.

Ready to reclaim your time and focus on high-leverage growth?

🗓️ Book a call with my 8F team here, and we’ll help you implement systems to eliminate bottlenecks, streamline your operations, and free you to scale your business.