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💡 Today's Key Insight:
Each stage of growth has different challenges. Here is how to avoid your next one

Striker Digital went from $0 to $14M/yr in 5 years.
I interviewed one of its co-founders last week, Bodhi Gallo, and got the tactics that let him scale so fast.
Here’s what he shared with me:
$0 → $1M:
Take on any client and and outwork everyone
Bodhi worked 8:30am to 7pm then did follow-ups until 10pm.
He kept that up for 3 years.
TLDR- He outworked you.
$1M → $3M:
Don’t get distracted.
They went from $200K to $3M in year two and started doing typical shiny object agency owner shit that slowed their growth rate:
Started a SaaS company
Launched a bookkeeping firm.
Bodhi called this stage miserable & launching initiatives that takes away from the core focus slows growth rate.
If you’re stuck here, cut the side projects.
$3M → $5M:
Hire people to run client engagements.
Get their time back.
$5M → $10M:
Build a second attribution system (started running Facebook ads)
They hired a closer, made the mistake of training him in consultative sales and then had to restart their sales process.
They moved from consultative sales to repeatable script based sales.
$10M → $14M:
Retention > sales
Last April they added about $400K in MRR in one month.
Then they ran out of account managers.
Sales was mad at CS and CS was mad at sales.
Here’s more items they changed:
A-The 60-client rule:
If an AM has more than 60 clients, churn doubles from 8% to 16%.
They track this in a dashboard and ensure it doesn’t happen.
B-Move upmarket:
They only take clients doing $750K+ a year.
Smaller clients treat you like an employee.
C-Tiered AMs:
They have 3 AM tiers.
Junior, mid, and senior.
All based on client size.
AMs earn their way their rankings by performing well via client retention.
D-Pay for retention:
AMs get a $10K bonus if quarterly churn stays under 6%.
E-Hire like it’s sales:
They celebrate a new hire like a closed deal. They always have job posts open.
The more A players the have, the more money they make.
The biggest unlock this year:
They thought they had a sales constraint. They actually had a retention constraint.
With the same sales volume and 2% less churn, they hit $3M a month within 12 months.
Run the numbers, always.
Shout out to Bodhi and Stryker team.
Very impressive growth story.

Book a free 30-minute operations diagnostic. We’ll identify the bottleneck limiting your time, capacity, or growth and determine the operational plan to fix it.


Stay happy, stay hungry,

Jordan Ross
CEO & Founder @ 8 Figure Agency

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