🤨 Grow more by focusing LESS on sales?

I've seen countless agency owners miss out on tens of millions in revenue…

By focusing too much on growing revenue through new sales.

See, there are two ways to grow a company:

1. More sales

2. Higher lifetime value (LTV) of existing clients

Focusing purely on getting more sales might make you a millionaire faster…

But focusing more on the LTV of your clients will make you a 8-figures faster.

And a big problem that makes the second path harder?

Most agencies don’t know how to build a business that can get better on its own.

Today, I’m sharing a key process that solves this issue, with…

The Power of Continuous Improvement

Continuous improvement is the concept of making a process or segment of a business better every week/month.

Often, a churn rate of 12%-20% per month isn't a reflection of just one thing going wrong…

It's a reflection of dozens of small things going wrong.

To address multiple issues, one of the highest value-adds I advise our clients to use is:

After Action Reviews (AARs)

Intentional improvement processes will help your business become a market leader…

And one simple and highly effective way to do this is through After Action Reviews (AARs).

Every time a client churns or something major goes wrong, conduct an AAR by asking these six questions:

1. What were the intended results?

2. What were the actual results?

3. What will we do the same next time?

4. What will we do differently next time?

5. What are the actions we must implement?

6. Who owns these actions?

Slowing down as a group to review issues and solutions is the simplest way to improve your business processes.

Done consistently, it turns your business into a self-sustaining and self-improving machine…

That’s always finding new ways to add more value, solve more problems, and generate a higher LTV for clients.

When Your “Issues List” Feels Overwhelming…

Listen…

If you're struggling to find ways to continuously improve your agency…

Or it feels like there are just too many things that need fixing…

You're not alone.

Many agency owners know they should focus more on continuous improvement, but struggle with:

• Finding the time to slow down and review processes

• Knowing which issues to prioritize

• Getting team members to take ownership of improvements

As a result, they continue to churn clients and leave money on the table.

But it doesn't have to be this way.

With 8 Figure Agency, my team has helped countless agency owners just like you to:

• Implement continuous improvement plans that run on autopilot

• Identify and prioritize the issues costing you the most revenue

• Create a culture of ownership and problem-solving initiative in your agency

And ultimately…

Help you build a business that can continuously get better on its own.

(^That’s one of my golden secrets to agency growth!)

If you’d like a helping hand in finding the most urgent issues your agency needs to fix…

👉 Book a call with my team today, and we’ll help you get the ball rolling…

On processes you can immediately implement to solve your business problems…

And build an agency that improves and scales on its own!

Stay happy, stay hungry,

Jordan Ross

CEO & Founder @ 8 Figure Agency