👀 Elite project management SECRETS I stole from Amazon

The revenue you make in your business is directly correlated to your ability to project manage.

After managing over 2,500 employees at Amazon and helping 800+ agencies scale to 8-figures and beyond…

I've discovered a few secrets to effective project management.

If you don't set up project management correctly in your agency, you're gonna lose clients, team members, and a lot of revenue.

Today, I’m gonna share these secrets with you. Let’s jump in…

The Power of the Workflow

It all starts with mapping out your workflow.

This means creating a simple flowchart or step-by-step breakdown of each step within a process.

Defining what comes first, second, third, all the way to the last step.

Showing who does what, how long steps should take, what software is used…

Everything needs to be defined.

Gantt Charts vs. Waterfall

Once you have your workflow mapped out, it's time to templatize it in your project management software.

There are two main methodologies here:

1. Gantt Charts: Best for complex projects with concurrent steps. Provides a visual timeline of each step.

2. Waterfall: Ideal for simple, linear processes where one step leads directly into the next.

Rollout & Training

With your templated process ready to go, it's time to train your team.

The secret to doing this effectively?

Don't try to do it all at once.

Start with 1-2 team members who can champion the process, then gradually roll it out to the rest of your team in cohorts of 5-10 people.

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If you are struggling with:

• Being stuck in the day-to-day ops.

• Not having time to grow your business.

• Building a team that you can trust to maintain your high standards.

We will help you solve these issues by implementing a proven operating system installed and optimized by one of our 8 figure executives.

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The Importance of an Auditor

Even with training, most people won't follow the process perfectly.

That's where an auditor comes in.

This person ensures everyone is following the process correctly, communicating in the right places, and staying on top of their tasks.

Visibility is Key

At Amazon, we used daily and weekly standard work checklists and reports to maintain visibility into our operations.

This might seem like extra work, but without these checks and balances, people WILL mess up.

It's not a matter of if, but when.

These checklists should include:

• Recurring daily/weekly tasks

• Client data and KPIs

• Sales and marketing metrics

The most important part? Calling out misses and explaining how you'll get back on track.

The Glue That Holds It All Together

The operations meeting is where it all comes together.

This is where you hold people accountable, have candid conversations, and reinforce a culture of high performance.

The exact format can vary, but here's the general flow:

1. Announcements and updates (1-5 minutes)

2. Review of active accounts/projects (30 seconds - 1 minute per account)

3. In-depth discussion of underperforming accounts (root causes, lessons learned, plan moving forward)

4. Coaching and feedback from managers

The frequency of these meetings depends on your business, but the focus should always be on improvement, not just celebrating wins.

Putting all these pieces together can feel overwhelming, but the payoff is worth it.

Whenever you're ready, here are 3 ways I can help you:

1. If you're serious about taking your agency to the next level and want my help in doing so, click here to book time for a growth consultation.

2. Your agency will go broke if you don’t know these, watch this video to avoid going out of business.

3. If you want to stay in touch, follow me on Twitter.

Stay happy, stay hungry,

Jordan Ross

CEO & Founder @ 8 Figure Agency